In the heart of Kenya, Rosemary Karoki embarked on a journey that would redefine the concept of indulgence—lactose-free, vegan, and Keto ice cream. Founder of Watsy Lactose-Free Ice Cream, Rosemary's inspiration arose from a personal need to cater to her children's lactose and gluten intolerance.

Inception and Inspiration

The genesis of Watsy Lactose-Free Ice Cream lies in Rosemary Karoki's family. Faced with the challenges of lactose and gluten intolerance in her children, Rosemary turned to research to create a solution. The idea of making lactose-free, vegan, and Keto-friendly ice cream was born out of the desire to provide a delectable treat without compromising on health.

Core Values

Watsy Lactose-Free Ice Cream has a clear mission—to craft the best healthy ice cream in town and provide each customer with a delightful purchase experience. The vision is ambitious yet captivating: to be the leading ice cream company in Africa, offering a range of healthy and delicious products that create moments of joy. The core values of Quality, Creativity, Customer Satisfaction, Integrity, and Teamwork underscore the brand's commitment to excellence.

Diverse Offerings

Watsy specializes in manufacturing lactose-free, vegan, and Keto (sugar-free) ice cream. With an extensive flavor palette, including Vanilla, Choc Mint, Strawberry Banana, and Green Tea, Watsy caters to a diverse audience. The product range is packaged in various sizes, accommodating retail and wholesale customers alike.

Revenue Generation and Business Model

Watsy operates on both retail and wholesale models. The ice cream is packaged in sizes ranging from 250ml to 25 litres, allowing flexibility for different consumer preferences. This diversified business model contributes to revenue generation and sustains profitability.

The target market for Watsy includes individuals with lactose intolerance, those on a ketogenic diet, and children avoiding sugar. To understand and meet the needs of this diverse market, Watsy employs strategies like referrals and online marketing. By prioritizing customer engagement through SEO, Google Ads, Facebook Ads, and word of mouth, Watsy builds a loyal customer base.

Uniqueness and Success Stories

What sets Watsy apart from competitors is its redefinition of ice cream—transforming it into a healthy delight. Success stories include clients with severe allergies to milk and sugar who find joy and relief in Watsy's quality products, tailored to fit their health preferences.

Challenges and Innovation

The journey of Watsy has not been without challenges. Overcoming the reluctance of people to try new products has been a hurdle, but Rosemary has successfully tackled this through innovative strategies. Sending out samples of new flavors ensures that Watsy stays ahead in the industry and continuously introduces exciting varieties.

Sustainability and Social Responsibility

Watsy addresses sustainability by sourcing coconuts from Kenya's coastal region, aligning with the green movement and supporting local communities. This commitment to environmental responsibility is woven into the fabric of Watsy's business practices.

Long-term Vision

Looking to the future, Rosemary envisions expanding Watsy across Africa and eventually to the West. The long-term vision includes establishing manufacturing facilities and acquiring commercial machinery to enhance production capabilities.

Advice for Aspiring Entrepreneurs

Rosemary's advice to aspiring entrepreneurs is simple yet profound—start where you are and with what you have. This echoes the spirit of resilience and resourcefulness that defines successful entrepreneurship.

Watsy Lactose-Free Ice Cream is not just a treat for the taste buds but a testament to the power of entrepreneurship in addressing unique needs. Rosemary Karoki's journey exemplifies how a personal challenge can become the foundation for a business that redefines an entire industry, proving that delicious indulgence and health can go hand in hand.