In a groundbreaking development, Egyptian customer loyalty fintech Zeal has successfully raised $4 million in funding through a strategic investment round led by Raed Ventures and Cur8 Capital, complemented by support from prominent angel investors. This substantial funding marks a pivotal moment for Zeal as it charts an ambitious course to expand its cutting-edge technology solutions across the EMEA region, following its recent foray into the UK market.
A Game-Changer in Customer Engagement
At the forefront of Zeal's fintech innovations is the SmartPOS Plugin, a revolutionary technology redefining in-store customer engagement and payment intelligence. This state-of-the-art solution empowers credit card machines to identify, segment, and retarget in-store customers, reshaping the way physical retailers connect with and retain their clientele.
Strengthening Partnerships and Recognition
Zeal has already made significant strides in the payments industry through strategic partnerships with major entities like Ingenico and Network International. The fintech's accomplishments include securing accolades such as the Visa Everywhere Initiative. With this latest funding infusion, Zeal is poised to amplify its impact further, focusing on expanding its influence and enhancing its portfolio of payment acquirers, streamlining integration with Point of Sale (POS) terminals on a global scale.
Leadership Perspective and Investor Confidence
Omar Ebeid, the CEO of Zeal, expressed his enthusiasm for the future, emphasizing that the investment would accelerate the fintech's journey to leverage AI for revolutionizing retail customer engagement globally. Wael Nafee from Raed Ventures added, "We believe that Zeal’s holistic product is a key innovative solution to payment service providers and POS manufacturers globally."
Zeal's Vision for Global Impact
Founded in 2019 by Omar Ebeid, Bellal Mohamed, and Amr Mohamed, Zeal is set to emerge as the premier Value Added Service solution for payment acquirers and merchants on a global scale. This funding not only signifies a milestone for the fintech startup but also heralds a transformative era in the evolution of retail customer engagement.
Zeal's Innovative Offerings
Zeal's user-centric platform allows individuals to connect a payment method to the app's QR code, streamlining the payment and loyalty punch collection process in a single transaction. Vendors benefit from a robust data analytics dashboard, tracking live spending at their branches. Using artificial intelligence, the dashboard enables vendors to forecast future customer spending, trigger consumer behavior, engage customers through targeted offers and push notifications, and analyze customer data to enhance purchasing frequency and loyalty.
Zeal stands on the cusp of revolutionizing the retail landscape, armed with substantial funding, innovative technology, and a clear vision for global impact. This fintech powerhouse is set to reshape how businesses connect with customers, offering unparalleled solutions in the dynamic realm of retail customer engagement.