Introduction
South African e-health startup RecoMed has entered into a strategic partnership with Discovery Vitality, aiming to streamline the process of booking flu vaccines and Vitality Health Checks for members. This collaboration leverages RecoMed's technology-driven healthcare marketplace to provide seamless booking experiences for patients.
RecoMed
RecoMed is an innovative online healthcare marketplace and booking platform that connects practitioners, patients, and other stakeholders in the healthcare ecosystem. It allows patients to book appointments with a diverse selection of healthcare practitioners in their area quickly and privately from any device, 24/7.
Discovery Vitality: A Global Leader in Behaviour Change
Vitality is the largest global platform for behaviour change, impacting 30 million lives in over 40 markets. Established by Discovery in South Africa, the Vitality model has been incentivizing positive behaviour change among its clients for over 25 years, underpinning the insurance products of leading insurers worldwide.
Enhancing Access to Healthcare Providers
With more than 1,000 approved Discovery Vitality providers on the RecoMed platform, members can easily find a convenient location, including pharmacies, GPs, and Discovery Stores, with just a few clicks. The collaboration between Discovery Vitality and RecoMed has revolutionized booking and efficiency for both independent members and corporates. Since April 2024, the platform's ease of use and accessibility have led to over 20,000 bookings.
Transforming Member Experiences
The collaboration with RecoMed has enabled Discovery Vitality to significantly modernize and expedite access to healthcare providers for essential services, transforming member experiences. Sheraan Amod, CEO at RecoMed, stated, “This collaboration showcases Discovery Vitality’s commitment to supporting and empowering their members. Members can easily manage their family’s health within a simple system that allows them to stay ahead of their Vitality Health Checks and protect themselves ahead of flu season.”
Simplifying the Booking Process
Karen Johnson, head of strategic programmes and wellness at Discovery Vitality, emphasized the importance of making it easy for members to find approved Discovery Vitality partners. “As South Africa has entered the flu season, it’s important that we make it as easy as possible for our members to find an approved Discovery Vitality partner at a convenient location for their flu vaccine and Vitality Health Check. Moving the booking journey onto this accessible, digital platform has allowed our members to simply click and book vaccines and Vitality Health Checks without waiting in a queue or spending time navigating long lists.”
