Introduction

Zone Payment Network Limited, previously recognized as Appzone, has announced a groundbreaking partnership with the Nigeria Inter-Bank Settlement System (NIBSS) Plc, the country’s National Central Switch and the first Payment Terminal Service Aggregator (PTSA). This strategic collaboration aims to revolutionize Nigeria's Point of Sale (POS) payment infrastructure by integrating cutting-edge blockchain technology, significantly enhancing the interoperability and efficiency of the payment value chain.

Enhancing Transparency and Efficiency in Nigeria’s Payment System

The Central Bank of Nigeria (CBN) has been actively working to improve the transparency and efficiency of the country’s payment system. As part of these efforts, the CBN introduced the Payment Terminal Service Aggregator (PTSA) license category, mandating all licensed financial service providers to route their POS transactions through a PTSA. This regulatory move is designed to optimize the payment experience for consumers and merchants alike, streamline reconciliation processes, and reduce operational costs for banks and other financial institutions.

The Role of Blockchain in Transforming POS Transactions

The collaboration between NIBSS and Zone is set to leverage blockchain technology to facilitate seamless transaction processing between banks and financial service providers. Blockchain’s inherent security and efficiency will play a pivotal role in enhancing the reliability of transactions, ensuring they are processed swiftly and securely. A key innovation within this partnership is the introduction of decentralized card routing, which will enable banks and fintech companies to route cards between POS terminals and cardholder banks while maintaining full compliance with CBN’s payment switching and PTSA regulations.

Innovations to Enhance Customer and Merchant Experiences

One of the most significant features of this partnership is the automated resolution of chargebacks. This innovation will enable refunds for declined transactions to be processed within minutes, eliminating the need for manual intervention and reducing the inconvenience for customers who would otherwise need to visit their banks frequently. Additionally, the system’s capability to validate the final transaction status in real-time will enhance liquidity and streamline business operations. For merchants, this improvement means timely access to funds, a crucial factor in effective financial management.

The Broader Impact on Nigeria’s Digital Transformation

As Nigeria continues its shift towards a digital economy, the enhancements brought by this partnership are expected to significantly improve the overall experience for cardholders. The implementation of blockchain technology is anticipated to deliver more reliable services, faster response times, and lower transaction processing costs. These advancements are essential in supporting the anticipated increase in transaction volumes as the country’s digital landscape evolves. Additionally, agent networks stand to benefit from increased revenue opportunities, further driving the expansion of financial services across the nation.

Industry Leaders Reflect on the Partnership’s Significance

Premier Oiwoh, Managing Director and CEO of NIBSS, emphasized the importance of such strategic collaborations in driving innovation and enhancing Nigeria’s payment system's efficiency. He highlighted that these partnerships represent a critical milestone in the ongoing mission to improve operational efficiency, cost savings, and financial inclusion, positioning Nigeria as a leader in the global payment space.

Obi Emetarom, CEO and Co-founder of Zone, echoed these sentiments, stating that the partnership with NIBSS underscores Zone’s commitment to leveraging blockchain technology to set a new standard for reliable, frictionless, and universally interoperable payments in the industry. By embracing these technological advancements, Zone aims to create a payment environment that is secure, efficient, and beneficial for all stakeholders in the financial ecosystem.